AGB

Last Updated: October 19, 2026

1. Overview

Welcome to LINDVEIL. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

Our store is hosted by Shopify, which provides the e-commerce platform we use to sell our products.

2. Products and Pricing

We make reasonable efforts to display product descriptions, images, dimensions, materials, and specifications accurately. Actual colors and appearances may vary depending on screen settings and lighting conditions.

Prices and product availability may change without notice. Any applicable shipping charges and taxes will be displayed at checkout where required.

3. Orders and Payment

By placing an order, you confirm that your order and contact information are accurate. We reserve the right to refuse or cancel orders where permitted by law, including in cases of suspected fraud, payment issues, product unavailability, or pricing errors.

We currently accept PayPal payments. If an order is canceled after payment, an appropriate refund will be arranged in accordance with applicable law.

4. Shipping and Delivery

We currently ship eligible orders to the United States and Canada.

Estimated delivery is approximately 25–40 days after shipment. Delivery times are estimates and may vary due to shipping conditions, customs procedures, or other circumstances beyond our reasonable control.

Tracking information will be provided when available. Please ensure that your shipping address is correct when placing your order.

5. Returns and Refunds

Our 30-day return policy is set out in our separate Refund Policy. Please review that policy for return eligibility, conditions, and instructions.

Cancellation requests should be submitted as soon as possible. We cannot guarantee cancellation after an order has entered processing or shipment.

6. Product Use and Installation

Please review product specifications and installation requirements before purchasing. Electrical lighting products should be installed by a qualified professional where required or appropriate for safety.

We are not responsible for damage resulting from improper installation or misuse, except where liability cannot be excluded under applicable law.

7. Intellectual Property

Website content, including text, images, graphics, and logos, may not be copied, reproduced, or used commercially without permission from the relevant rights holder, except as permitted by law.

8. Limitation of Liability

To the extent permitted by applicable law, LINDVEIL is not liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes any consumer rights, statutory warranties, or liabilities that cannot legally be excluded or limited.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page with the updated date.

10. Contact Information

If you have questions about these Terms or your order, please contact us:

LINDVEIL

Email: allen@lindveil.com

Phone: +86 133 6096 4063

Website: https://lindveil.com/